Payment information

1:1 sessions are private pay. Please reach out if you need to discuss alternative payment methods. Payment accepted via credit card, PayPal or Venmo.

Cancellation Policy

1:1 Sessions have a strict 24 hour cancellation policy to receive a full refund for the session.

Late cancellations, meaning you have cancelled or reached out to notify me of your need to cancel within 24 hours of your appointment, will receive a 50% refund.

No-shows, meaning you have not communicated your need to cancel your appointment, will not receive a refund.

Workshops

Per Rochester Brainery policy, workshop tickets purchases are non-refundable. A transfer into a different class of equal or greater value may be granted if requested at least 72 hours prior to the class date. Please contact the Rochester Brainery for any issues with your workshop tickets purchased through them.

Memberships

The Creative Altar memberships may be cancelled at any time. Access to membership benefits and libraries will end when the membership is cancelled.